Methodology v1.0
2 change(s): 1 moderate, 1 major | Durability score reflects mixed user reports on WiFi stability issues and general longevity concerns. Material quality appears reasonable but not premium. Brand reputation severely damaged by consumer-unfriendly software policies: irreversible upgrades, forced ecosystem migrations, and lack of backwards compatibility have generated significant customer complaints across multiple platforms. Users describe the company as having 'screwed over' customers with restrictive downgrade policies and discontinuation of older hardware support.