Methodology v1.0
2 change(s): 2 major | Durability score reflects reports of flow issues and performance degradation within 2 years of ownership. Material quality moderate but not premium. Brand reputation signal low due to: (1) complete discontinuation of 2.0 line after ~5 years, (2) customer complaints about lack of external reset access and poor customer service, (3) DRM controversy around pod locking, (4) documented reliability issues including preheating and flow problems. The 2.0 generation was discontinued entirely by 2019, suggesting design or market acceptance issues.