Recall2016-10-13

Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards

Hazard: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers..

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Recall2016-09-15

Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards

Hazard: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers..

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Brands/Samsung

Galaxy Note 7

Name: Galaxy Note 7
Brand: Samsung

SmartphoneLaunched 2016Model: SM-N930 (various regional variants)

Flagship Android phablet smartphone with S Pen stylus, curved display, and iris scanner

36/100 — Severe

Original

Latest2016-01-01

Recalled due to battery safety issues; replacement units also posed danger

Post-Recall Software Updates

2016-01-01

Samsung released two software updates: first activated 60% charge limit, then 0% charge limit making phone unusable; later versions allowed downgrade to stock release (Version 1) to remove charge limit

Integrity Score

Methodology v1.0

36/100

Durability15/100 (25%)

Repairability50/100 (20%)

Material Quality75/100 (15%)

Version Stability65/100 (15%)

Anti-Shrinkflation85/100 (10%)

Firmware & Lock-in40/100 (10%)

Ownership Integrity60/100 (5%)

2 CPSC recall(s) found | 2 change(s): 2 critical | durabilityScore is extremely low due to critical safety failure (battery explosions) that made the device fundamentally unreliable despite high-quality materials. materialQualityScore reflects premium AMOLED display and solid build quality, but severely compromised by battery defect. brandReputationSignal reflects that while Samsung has strong engineering generally, the Note 7 fiasco was catastrophic for consumer trust and safety reputation, though the company did initiate recalls.